Head of Data Centre Services - ISP Company

Company Overview

Our client, is looking to hire a Head of Data Center Services to manage the DC team in their organization. This is a well known ISP company and you will be working in one of the fast-growing industries company in Hong Kong. Candidate from sizable company background and experienced in managing a large team is preferred.



Responsibilities

• Serve as a Head of Data Center Services to provide leadership and high level of service availability and operations
• Ensure Data Centre facilities such as UPS, Cooling, Power, firefighting system being well maintained and in operations
• Uplift the facilities diversity and committed services to customer in healthy conditions
• Ensure 7x24 hotline and alarm monitoring on network and services in smooth
• Manage the monitored networks/platforms under healthiness conditions and report to Tier II for alarms enhancement
• Daily review fault cases and follow up until resolution
• Craft out the operation workflows and procedures for Network Operations Centre to follow, escalate and report any incidents
• Support to meet customer requirement to achieve company sales target
• Develop multi-skill set among teams to ensure network/platform knowledge being shared
• Perform project management for Data Centre related works
• Prepare regular management reports and manage Data Centre OPEX and CAPEX within budget

Requirements

• Minimum 20 years' relevant experiences, preferably with Data Centre operation and management experience
• Experience in managing property, operation and engineering teams is preferred
• Strong knowledge on Data Centre facilities, such as UPS, Cooling and Power supply
• Good project management and vendor /contractor management skills on new project, facilities replacement and upgrading;
• Capable of managing, uplifting and training Data Centre teammates on technical knowledge
• Competent to offer alternative solutions to management team for contingency plan, flexible services and innovative ideas
• Aggressive, result-oriented and self-motivated with strong business acumen
• Good command of written and spoken English, Mandarin and Cantonese
• Degree in Information Technology or related discipline

Summary

If you are interested and qualified, send your resume to l.looi@frgconsulting.com or call me at +85230180385