IT Maintenance Team Head

Our client is looking for a Team Head with strong management and leadership experience with leading a team of leaders and SOC teammates. With their current expansion and continuous growth in the transportation and logistics related service, they are looking for inviting talents to join the professional team.

About the Role:

• Take lead of several Maintenance Team Leader and SOC teammates to provide 7x24 seamless services
• Propose the IT Operation Manager any new technology or solutions in streamlining the provision
• Ensure SLA meet for twenty-four hours monitoring of the functionality
• Give direction of preliminary diagnosis and arrange appropriate remedy to minimize service disruptions
• Advise on the design and implementation of the custom and commercial-off-the-shelf software, provision of physical infrastructure to support FFTS tolling service and interface to other inter-provider clearing operations
• Assist on establishment of a technical and business interface with a third party provider of back office services that will provide all customer relation management services and enforcement operations
• Manage and organize support, troubleshooting, and repair for IT equipment and networks
• Monitor online security for users and networks and take appropriate steps to address security breaches if necessary
• Take lead on establishment of detailed documentation of operational SOPs for various systems
• Vocal point of Maintenance Team Communicate with various Team Heads/Team

About You:

• At least 13 years of solid experience in information systems security domain, implementing IT security solutions, digital security methodologies and deployments
• Also minimum 3 years experience within managerial or supervisory level
• Strong service mindset and good interpersonal skill
• Manage technical staffs and facilitate team work
• Ability to manage complex projects in an effective manner
• Good knowledge of security technologies such as firewalls, IDS/IPS, SIEM
• Strong in risk management and incident response
• Holder of university degree in computer science, information system, information security
• Certifications attain one or more of the following qualifications:

• CISSP - Certified Information Systems Security Professional
• CISM - Certified Information Security Manager
• CISA - Certified Information Systems Auditor
• CEH - Certified Ethical Hacker
• CCSP - Certified Cloud Security Professional

Benefits:

• On-the-job training, learning and development tailored for your needs
• Executive workshops, interest class, corporate purchase discount
• Competitive salary and annual leaves
• Flexible working opportunities

The company has great reputation and offers the position to the suitable candidate. This will be a great opportunity for you if you are looking for a good career path in the IT industry.

If you are interested and qualified, send your CV in word format to w.kok@frgconsulting.com or call me at +852 3018 0306 to discuss further.