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Job Description

We are seeking for experience IT Support to join our client. You will be provide IT support for retail stores, manage systems, troubleshoot issues, for both in-house & store support.



Job Responsibilities:

• Provide in-house IT support from Tier 1 to Tier 2 (remote and on-site) for retail stores and back office.
• Install and configure PC/Mac hardware and software.
• Set up, support, and troubleshoot POS and payment systems.
• Configure and manage mobile devices.
• Diagnose and resolve system and network issues.
• Maintain IT asset records and documentation.
• Manage hardware and software licenses

Job Requirements:

• Experienced in technical support or similar duties
• POS system experience will be an advantage.
• Experienced in handle issue related with Active Directory, Group Policy, O365, virtualization, and cloud computing is a plus.
• Knowledge of networking (AP, routing, switching, firewalls, IP addressing).
• Attend to emergency support when needed.
• Fluent in English and Chinese (written and spoken).

This is a fantastic opportunity and great culture to work with 5 working days a week, comprehensive remuneration packages and training provided. We are hiring within the month and If you think this role is suitable for you please send your CV to Carsten, c.chin@tenthrevolution.com or call me at +852 3018 0384 to discuss further.

Consultor Odoo
100% remoto



Para uno de nuestros clientes, una empresa líder en soluciones empresariales, estamos buscando un Consultor de Soporte Odoo. Trabajarás dentro de una empresa establecida que ofrece estabilidad laboral, buen ambiente de trabajo y posibilidades de crecimiento.


Funciones principales
* Min. 50% de tu trabajo consistirá en proporcionar soporte técnico- funcional a los clientes de Odoo
* Diagnóstico y resolución de incidencias en módulos en Odoo
* Formación y asesoramiento a los usuario en el uso de Odoo
* Colaboración con el equipo de desarrollo para mejorar las funcionalidades y optimizar los procesos

Se requiere
* Buenos conocimientos funcionales y técnicos de Odoo
* Experiencia en puesto de soporte es un plus
* Mente analítica
* Habilidades de comunicación clara y efectiva
* Capacidad para trabajar de forma autónoma y en equipo


Se ofrece entre otros
* Estabilidad laboral y contrato indefinido
* Un entorno de trabajo dinámico y colaborativo
* Salario competitivo acorde con la experiencia
* Posibilidad de trabajar 100% remoto y horario flexible
* Plan de carrera y formaciones

Si eres apasionado\a de Odoo y estás abierto a nuevos retos profesionales manda tu CV a p.potier@tenthrevolution.com.

Job Description

We are seeking for experience IT Support to join our client. You will be provide IT support for retail stores, manage systems, troubleshoot issues, for both in-house & store support.



Job Responsibilities:

• Provide in-house IT support from Tier 1 to Tier 2 (remote and on-site) for retail stores and back office.
• Install and configure PC/Mac hardware and software.
• Set up, support, and troubleshoot POS and payment systems.
• Configure and manage mobile devices.
• Diagnose and resolve system and network issues.
• Maintain IT asset records and documentation.
• Manage hardware and software licenses.
• Follow and update IT procedures.
• Support projects and other assigned tasks.

Job Requirements:

• Experienced in technical support or similar duties
• POS system experience will be an advantage.
• Experienced in handle issue related with Active Directory, Group Policy, O365, virtualization, and cloud computing is a plus.
• Knowledge of networking (AP, routing, switching, firewalls, IP addressing).
• Attend to emergency support when needed.
• Fluent in English and Chinese (written and spoken).

This is a fantastic opportunity and great culture to work with 5 working days a week, comprehensive remuneration packages and training provided. We are hiring within the month and If you think this role is suitable for you please send your CV to Carsten, c.chin@tenthrevolution.com or call me at +852 3018 0384 to discuss further.

Job Description

We are seeking for experience IT Engineer to join our client. You will play an important role in deliver Tier 2 support toward end user.



Job Responsibilities

• Provide T2 of support to client and end user via calls, email, live chat and ticketing system.
• Troubleshoot and resolve IT issues, related with Microsoft product, networking, hardware, software, and IT setup (Wins 10, MS Office, Outlook, printers, etc).
• Assist in IT projects, maintenance, and global team coordination.
• Manage IT assets, software licensing, and documentation.
• Provide user training and support to improve productivity.
• Provide remote/onsite IT support if necessary

Job Requirements

• Diploma or above with major in Computing / Information Technology or related disciplines.
• Solid experienced in technical support, helpdesk or relevant working experience.
• Familiar in support Microsoft Product including Microsoft Windows 10/11, Microsoft Office 2019/2016, Azure, Active Directory, SharePoint, Team, One Drive, Windows Server 2019/2016, O365, Exchange Server.
• Hand on experience in network such as firewall, switches and routing.
• Experience in IT infrastructure such as network, server, and system.
• Experience in cloud & virtualization such as VMWare, Azure, AWS will be added advantage.
• Possesses ITIL or MCSE or cloud related certifications will be an advantage.
• Immediately available is highly preferred.

This is a fantastic opportunity and great project to work with 5 working days a week, comprehensive remuneration packages and training provided. We are hiring within the month and If you think this role is suitable for you please send your CV to Carsten, c.chin@tenthrevolution.com or call me at +852 3018 0384 to discuss further.